John, who is new to Tokyo, was walking diligently to work the other day when he went to grab his iPhone out of his pocket. As he was bringing it up towards his face, the iPhone caught his pant pocket and went crashing to the cement sidewalk. Before he even picked up the phone he knew the result – a cracked iPhone screen. This would be the second time in his iPhone-owning career to have shattered the screen. He was happy to find a repair service in Tokyo that repairs iPhone screens. Not just any repair service – but one that comes to you to replace the screen. He filled out one of our repair forms and we got right back to him. Later that afternoon, John was looking at a brand new screen.